Big Creek Vacation Packages

Well, we walked into our room and we were hit with a overpowering flower sent, we wondered what they were hiding. ( I will get back to this smell) the faucet handle on the sink was completely loose, couldn't turn the water on. Phone did not work to call the front desk to let them know the problems we were having. But I did use my cell phone to let them know of the problems. Went to watch TV ZERO WIFI. The next morning we found out what the smell was, I was taking my morning consultation and notice the toilet was rocking. Well when I was done, I flushed and that's when I found out what they were hiding. Well It wasn't a flood but it was enough to get me upset. So I went to the front desk and they gave us another room. WELL no smells, the fan in the bathroom didn't work so when you took a shower the whole room was dripping wet NOT MOIST, DRIPPING WET. They moved us closer to the office to get better wifi. The fan in the bathroom didn't work as I said before, But on the fan air conditioner worked but was very loud, the blinds were warped, didn't keep any lite out. Luckily we brought earplugs and eye mask. Again the phone was pulled out of the wall no phone again. Took the phone to the front desk on Monday left on Friday, still no phone. Only lights in the room were the two 40 watt bulbs over each bed and another 40 watt bulb when you walked into the room. But the bathroom was lit up perfectly. STAY FAR AWAY. The breakfast was coffee and cake.

Great location close to everything. Very clean. Has refrigerator and microwave. Parking can be very tight. Great value for the location. Friendly staff.

The staff was great! Very kind and helpful. It’s a very good location between Gatlinburg and Pigeon Forge. I did get a non smoking room and upon entry it smelled of old cigarettes. We also had a fruit fly problem on night 2 which was likely coming from the air conditioning. Otherwise the room was spotless. Area is clean and safe.

I would not have rented out the unit some of the receptacles didn’t work light switches were upside down and some lights didn’t work microwave barely worked had to heat things up 2-3 times had to slam the door to get it to latch shower didn’t have a knob had to push it with a brush towels were clean and enough of them overall I believe the unit was over priced for the condition